We hope you will be completely satisfied with your purchase. However, if you have purchased an item from us that you no longer want then you have 14 days to cancel your order (starting from the day after the delivery date). Customers wishing to cancel their order can exchange the item for something more suitable or request a refund. Orders cancelled within this 14 day period are eligible for a full refund of the price paid for the product once we receive the item(s) back.
Unwanted items should be returned to us in good condition, ideally in the original, undamaged packaging with all the accessories. Once received (or proof of posting has been provided) we will refund the money back onto the payment card used to make the purchase within 30 days.
For unwanted items, the customer is liable for all costs of returning the item, collections can be arranged and will be quoted on request.
We reserve the right to refund less than the full price of the product if it is received incomplete or in a condition that shows it has not been appropriately cared for. This applies to all orders cancelled after the first 14 days of receipt.